Delivery:
After customer have already made payment, our customer service will check and confirm if payment is in. Once confirmed and approved, parcel will be packed and shipped within 1-2 days.
A tracking number will be emailed to customer for shipping notification. Our customer service will continue to track the parcel until it reaches the customer.
Return and refund:
The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping packaging/container as received. If the goods/products has been used or damaged by the customer, there will not be any refund.
Please fill in the Return and request form, our customer service will review and process the return.
Nozigo Solutions will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 7-10 working days after the confirmation.
Please return your purchase to the following address:
Nozigo Solutions (002641199-U)
T3-8-11, Pusat Perdagangan Icon City,
No 18, Jalan SS8/39, SS8,
47300 Petaling Jaya, Selangor
Malaysia
Please contact us at june@nozig.com or yeefang@nozig.com or +016-976 3128 if you have any questions or doubts.